Privacy Policy
Effective Date: 24 April 2025
Last Updated: 25 April 2025
Bikeparts.cc ("we", "us", or "our") is committed to safeguarding your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore.
1. Collection of Personal Data
We collect personal data from you when you:
- Register for an account
- Place an order
- Subscribe to our newsletter or promotional communications
- Contact our customer service team
- Browse or interact with our website
The types of personal data we may collect include:
- Full name
- Email address
- Contact number
- Billing and shipping addresses
- Payment information (processed securely via third-party providers)
- Technical data such as cookies, browser type, and IP address
2. Use of Personal Data
We use your data to:
- Create and manage your account
- Process orders and deliver products
- Send transactional and promotional emails (if opted in)
- Provide customer support
- Improve our services and personalize your experience
- Comply with legal obligations
3. Disclosure of Personal Data
We do not sell or rent your personal data. We may share it with:
- Third-party service providers (e.g., logistics, payment processors)
- Marketing platforms (for opt-in newsletters and promotions)
- Legal authorities when required by law
All third parties are bound by confidentiality and data protection obligations.
4. Cookies and Tracking Technologies
We use cookies and similar technologies on Bikeparts.cc to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.
What We Use Cookies For:
- Essential Cookies: Necessary for the website to function properly, such as enabling shopping cart functions and secure login.
- Performance and Analytics Cookies: Help us analyze website traffic and user behavior using tools like Google Analytics.
- Functionality Cookies: Remember your preferences and choices (e.g., language, currency, previously viewed products).
- Marketing Cookies: Allow us to show you relevant ads and promotional content across platforms like Facebook, Instagram, and Google Ads.
Cookie Name & Description
| Cookie Name | Cookie Description |
|---|---|
| FORM_KEY | Stores randomly generated key used to prevent forged requests. |
| PHPSESSID | Your session ID on the server. |
| GUEST-VIEW | Allows guests to view and edit their orders. |
| PERSISTENT_SHOPPING_CART | A link to information about your cart and viewing history, if you have asked for this. |
| STF | Information on products you have emailed to friends. |
| STORE | The store view or language you have selected. |
| USER_ALLOWED_SAVE_COOKIE | Indicates whether a customer is allowed to use cookies. |
| MAGE-CACHE-SESSID | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-STORAGE-SECTION-INVALIDATION | Facilitates caching of content on the browser to make pages load faster. |
| MAGE-CACHE-TIMEOUT | Facilitates caching of content on the browser to make pages load faster. |
| SECTION-DATA-IDS | Facilitates caching of content on the browser to make pages load faster. |
| PRIVATE_CONTENT_VERSION | Facilitates caching of content on the browser to make pages load faster. |
| X-MAGENTO-VARY | Facilitates caching of content on the server to make pages load faster. |
| MAGE-TRANSLATION-FILE-VERSION | Facilitates translation of content to other languages. |
| MAGE-TRANSLATION-STORAGE | Facilitates translation of content to other languages. |
List of Common Cookies We Use:
| Cookie Name | Purpose | Type | Duration |
|---|---|---|---|
| _ga | Google Analytics tracking | Analytics | 2 years |
| _gid | Tracks user behavior | Analytics | 24 hours |
| _gat | Throttles analytics request rate | Analytics | 1 minute |
| session_id | Identifies your session on our server | Essential | Session |
| cart | Remembers items in your cart | Essential | 2 weeks |
| user_pref | Stores user preferences (e.g., currency) | Functional | 1 year |
| fbp | Facebook Pixel for ad retargeting | Marketing | 3 months |
| gclid | Tracks Google Ads conversions | Marketing | Variable (URL) |
Managing Your Cookie Preferences
You can manage your cookie preferences by adjusting your browser settings to accept or reject cookies. Disabling cookies may affect the functionality and experience of the website.
5. Security of Your Data
We take reasonable steps to protect your personal data from:
- Unauthorized access
- Improper use or disclosure
- Unlawful modification
- Accidental loss or destruction
We use encryption, secure servers, and restricted access policies. While no method is 100% secure, we strive to maintain the highest standards.
6. Retention of Data
Your personal data will be retained as long as necessary for the purposes stated in this policy, or as required by law.
7. Your Rights
Under the PDPA, you have the right to:
- Access your personal data
- Correct inaccuracies in your data
- Withdraw consent for use (subject to legal/contractual restrictions)
To exercise your rights, please contact us at: info@bike-parts.cc
8. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date stated above.